To cancel your order, log in to your account, go to the "My Orders" section, and select the order you wish to cancel. Click on the "Cancel Order" button and provide a valid reason for cancellation. Click on "Submit" to complete the process. Our Nakhra Swag team will contact you for confirmation and process your request. It's important to note that you cannot cancel your order if it has been more than 3 hours since you placed it.

Yes, you need to create an account with Nakhra Swag to place an order. We do not allow guest orders, and creating an account with Nakhra Swag is easy and straightforward.

To track your order, you can click on the 'Track Order' link located at the bottom of the order details page or on the website footer. Enter your order ID and email address to access the tracking information

To return a product, you can log in to your account, go to My Orders, and click on Return Item. Provide the reason for the return and select the mode of return, and then submit your request. Our Nakhra Swag team will contact you for confirmation and further processing. Alternatively, you can also contact our customer support team to initiate the return process. Please note that the product you wish to return must be unused, in its original packaging, and in the same condition as you received it. Once we receive the returned product and verify its condition, we will process the refund or replacement as per your preference. However, certain products, such as pantry items, may not be eligible for returns. We advise you to carefully check the return policy and eligibility criteria before initiating the return process.

We aim to ship items within the time frame mentioned on the product page, not including Sundays and public holidays. Typically, delivery takes 4-10 business days, although the estimated delivery time may vary depending on the destination to which the order is being shipped.