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LAST UPDATED: 24 OCTOBER 2026
This privacy policy explains how Nakhra Swag (operated by Medialix Communications LLP) collects, uses, stores and protects your personal information when you browse or shop at nakhraswag.com.
We use information to fulfil orders, provide support, operate our store and measure usage and advertising. See the details below.
Razorpay and your payment provider process payment credentials. We receive order and transaction information needed to manage your purchase.
Contact [email protected] for privacy requests. Available actions and necessary retention depend on applicable law.
Nakhra Swag is operated by Medialix Communications LLP in India. This notice explains how we handle information when you browse, create an account, place an order or contact us at nakhraswag.com. Applicable Indian privacy, information-technology and consumer-protection laws govern our handling of personal information. Additional rights may apply where another law applies to your circumstances.
The operator responsible for this website is Medialix Communications LLP, trading as Nakhra Swag.
Address: 229 RBC Road, South Dumdum, Kolkata – 700028, West Bengal, India.
Privacy requests and customer support: [email protected].
Business enquiries: [email protected].
Please do not send passwords, OTPs, UPI PINs, CVVs or full payment-card details through email or our contact form.
Information comes directly from you when you register, order, use checkout or contact us; automatically through website cookies, analytics and similar technologies; and from payment, delivery and other service providers supporting your order. If you choose Google sign-in, the account information shared through that sign-in is also used to provide access to your account.
We use information to provide the services you request, comply with legal obligations and for other purposes permitted by applicable law. Where consent is required, you may decline or withdraw it by contacting [email protected]. Withdrawal does not affect prior lawful use or records we must retain; it may affect services that require that information.
You may unsubscribe from promotional emails using the unsubscribe link, where provided, or by emailing us. Essential order and service messages may still be sent.
Purchases and account use by anyone under 18 should be managed by a parent or lawful guardian. If a child has provided information without appropriate permission, contact us so we can review and address it in accordance with applicable law.
We do not sell or rent personal information. We share information as needed with:
Some providers may process information outside India. Their own privacy notices describe their handling of information: Razorpay, Google and Meta. Transfers and disclosures remain subject to applicable law.
Retention depends on the type of information and its purpose. Order, invoice, payment and tax records are retained for applicable accounting and legal requirements. Account and support information is kept while needed to provide services, address complaints, prevent fraud or establish and defend legal claims. Analytics and advertising providers apply their own retention settings and policies.
You may request deletion of information that is no longer needed. Where some records must be retained for legal, fraud-prevention or dispute purposes, we will explain the relevant limitation when responding. Deleted information may remain in routine backups until those backups are replaced.
Email [email protected] to request access to or correction of your information, deletion where available, withdrawal of consent, or help with a privacy concern. Please describe your request and use the email associated with your account or order. We may ask for proportionate information to verify that the request relates to you; do not send identity documents unless specifically requested through an appropriate channel.
Requests are handled subject to applicable law and any necessary record-retention obligations. Where a requested action is unavailable or restricted, we will explain why. You may also raise a complaint with a competent authority where permitted by applicable law. This notice does not limit any non-excludable legal rights.
We use HTTPS on the website and access controls intended to protect personal information. Payment authentication is handled by the relevant payment provider. No website, transmission method or storage system can guarantee absolute security. Keep your account credentials confidential and contact us promptly if you suspect misuse.
Cookies and similar technologies support account sign-in, shopping-cart and checkout functions. Google Analytics, Google advertising services and Meta Pixel also help measure visits, shopping interactions, conversions and advertising performance. Embedded services such as Google Maps may receive your IP address and browser information when loaded.
You can review or block cookies in your browser settings and manage advertising preferences through Google and Meta account settings. Blocking cookies can affect shopping or sign-in functions. Browser controls do not necessarily prevent every form of tracking. For questions about a specific cookie, data use or available choice, contact [email protected].
Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review them before providing any personal data.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
For privacy questions or requests, contact [email protected] or write to Medialix Communications LLP, 229 RBC Road, South Dumdum, Kolkata – 700028, West Bengal, India.
Customer-support hours: Monday–Friday, 10:00 AM–7:00 PM IST. Consumer complaints will be acknowledged within 48 hours and redressed within one month of receipt, as required by applicable law.
Questions? Email [email protected] • Mon–Fri, 10 AM – 7 PM
