Free shipping on orders above ₹599 • Shop Now
New here? Use code FIRST10 for 10% off your first order
Pay online & save ₹50 with PREPAID50 • All Offers
Cash on Delivery available across India

FREQUENTLY ASKED QUESTIONS

FAQ – Your Questions, Answered

Welcome to the Nakhra Swag FAQ. Find quick answers about orders, payments, shipping, sizes, exchanges, refunds and product care. Can’t find what you need? Contact us or email [email protected].

faq nakhra swag

FAQ: Orders & Payment

Choose your product and size, add it to your cart and check out. You’ll receive an order confirmation email instantly.
UPI (GPay, PhonePe, Paytm), debit and credit cards, netbanking and wallets via Razorpay, plus Cash on Delivery (₹49 COD fee). See Payment Security.
Yes – all prices on nakhraswag.com include GST. No surprises at checkout.
Yes, free of charge, as long as it hasn’t been dispatched. Email [email protected] or use My Account → Orders.
Yes! Check our Offers page for codes like FIRST10 (10% off your first order) and PREPAID50 (₹50 off prepaid orders).

FAQ: Shipping & Delivery

Free on orders of ₹599 and above; ₹60 flat on orders below ₹599.
We dispatch within 1–2 business days and delivery takes 3–7 business days after dispatch, depending on your location. Read our Shipping Policy.
Use the tracking link in your shipping email/SMS, our Order Tracking page, or My Account → Orders.
Not yet – we currently deliver only within India.

FAQ: Sizes, Exchanges & Refunds

Our tees are unisex oversized. Check the size chart on each product page – if you prefer a regular fit, go one size down.
Yes – within 7 days of delivery for a size change, or for a damaged/wrong item. Reverse pickup is free. See our Exchange Policy.
We don’t offer refunds for change of mind. A refund is issued only if a replacement isn’t possible or if you cancel a prepaid order before dispatch. Refunds reach your original payment method in 5–7 business days.
Record an unboxing video and email [email protected] within 48 hours of delivery. We’ll arrange a free replacement.

FAQ: Products & Care

Our oversized tees use soft, comfortable cotton with bold, long-lasting prints.
Wash cold and inside out, don’t bleach, and iron on the reverse. Full tips on our Wash Care Instructions page.
Yes – designed in Kolkata and made in India. Follow us on Instagram for new drops.

Shop the look

Browse a few Nakhra Swag favourites – oversized graphic tees, printed caps, quirky pin badges and bandanas. Every design is created in Kolkata with desi punchlines, pop-culture references and a whole lot of attitude, so you can say something without saying a word. Our unisex oversized tees use soft, breathable cotton for all-day comfort, while badges and caps help you finish the fit. Free shipping above ₹599, Cash on Delivery across India and a 7-day exchange make shopping stress-free.

Why shop at Nakhra Swag?

Free shipping above ₹599

Flat ₹60 below ₹599. Orders are dispatched in 1–2 business days and delivered in 3–7 days.

Cash on Delivery

Pay when your swag arrives – COD available across India with a small ₹49 fee.

7-day easy exchange

Wrong size? Exchange within 7 days of delivery with free reverse pickup.

Secure payments

UPI, cards, netbanking and wallets via Razorpay with SSL encryption.

Coupons that slap

Use FIRST10 on your first order and PREPAID50 on prepaid orders.

Designed in Kolkata

Original desi designs by a small, passionate team – made in India.

Still have a question?

Our team replies Mon–Fri, 10 AM – 7 PM. Reach out and we’ll sort it.

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