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FREQUENTLY ASKED QUESTIONS
Welcome to the Nakhra Swag FAQ. Find quick answers about orders, payments, shipping, sizes, exchanges, refunds and product care. Can’t find what you need? Contact us or email [email protected].
Our tees are unisex oversized. Check the size chart on each product page – if you prefer a regular fit, go one size down.
Yes. We offer a voluntary size exchange within 7 days of delivery, with free approved reverse pickup for eligible unused, unwashed items with tags. This window and its conditions do not limit statutory remedies for defective, damaged, incorrect or materially misdescribed goods. See our Exchange & Refund Policy.
We do not offer voluntary refunds for a change of mind. Refunds are available for prepaid orders cancelled before dispatch, when an eligible replacement is unavailable, and whenever required by applicable law, including qualifying defective, damaged, incorrect, counterfeit, materially misdescribed or late-delivered goods. Approved refunds are processed within 5–7 business days; your bank may take additional time. Prepaid refunds go to the original payment method; COD refunds use an agreed bank account or UPI. Wallet credit is optional, not compulsory. See our Exchange & Refund Policy.
Email [email protected] as soon as possible, preferably within 48 hours, with your order number, a description and available photos or video. An unboxing video is helpful but is not mandatory. A later report or missing video does not automatically remove your statutory rights. We will assess the issue and arrange the remedy available under our Exchange & Refund Policy and applicable law.
Browse a few Nakhra Swag favourites – oversized graphic tees, printed caps, quirky pin badges and bandanas. Every design is created in Kolkata with desi punchlines, pop-culture references and a whole lot of attitude, so you can say something without saying a word. Our unisex oversized tees use soft, breathable cotton for all-day comfort, while badges and caps help you finish the fit. Free shipping above ₹599, Cash on Delivery across India and a 7-day exchange make shopping stress-free.
Flat ₹60 below ₹599. Orders are dispatched in 1–2 business days and delivered in 3–7 days.
Pay when your swag arrives – COD available across India with a small ₹49 fee.
Wrong size? Exchange within 7 days of delivery with free reverse pickup.
UPI, cards, netbanking and wallets via Razorpay with SSL encryption.
Use FIRST10 on your first order and PREPAID50 on prepaid orders.
Original desi designs by a small, passionate team – made in India.
Our team replies Mon–Fri, 10 AM – 7 PM. Reach out and we’ll sort it.
